PRIVACY POLICY

Saleh Al Hamad Al Mana Co. LLC collects various information from its Website users at several different occasions. Saleh Al Hamad Al Mana Co. LLC is the sole owner of the information collected from its Website. It will not sell or rent this information to others. It will only share this information with its affiliates and marketing partners contracted for rendering businesses on its behalf (e.g., brochure fulfilment).

Saleh Al Hamad Al Mana Co. LLC uses two types of user information: anonymous information gathered from cookies and log files, and personal information provided by the Website users for certain services. See below for definitions of each of these methods.

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to personal information, until a user provides that information (see below). Should a user reject or delete the cookie, the users may still use SHM Co’s Website. The only drawback to such an action is that the user will become limited to specific areas of SHM CO’s Website. For example, the user will not be able to receive notification of special offers or participate in any contests that may take place. Cookies also enables SHM CO to track and aggregate clickstream behaviour data. By doing this SHM CO can better target the interests of its users and enhance their experience on SHM CO’s Website.

Saleh Al Hamad Al Mana Co. LLC also maintains standard web logs that record data about all visitors to this Web site. These logs may contain the following information:

The Internet domain from which the users access SHM CO’s Website.

The users IP address (the users’ computer is automatically assigned an IP address when any user surf’s the Internet. The users IP address is either static or dynamic. A static IP address may be identifiable to users; a dynamic address is usually not identifiable to users).

The type of browser and operating system the users use.

The date and time the users visited SHM CO’s Website.

The pages viewed on SHM CO’s Website by any user.

The address of the Web site from which the users linked to SHM CO’s Website.

Saleh Al Hamad Al Mana Co. LLC uses web log and clickstream information to help design its Website, to identify popular site features and to apply additional tools to make its Website more useful for visitors. Web logs are recorded in sequential files, and SHM CO normally does not attempt to identify individuals from these logs. However, SHM CO may use web logs to identify persons attempting to break into, disrupt, or damage SHM CO’s Website. SHM CO may share web log information with law enforcement personnel and/or any competent court and/or any official or governmental authority should SHM CO believe, based on the existing evidence that a violation of a federal, state or local laws or regulations has been committed, or is likely to be committed.

Saleh Al Hamad Al Mana Co. LLC advertising at other non-Saleh Al Hamad Al Mana Co. LLC websites may be serviced by Saleh Al Hamad Al Mana Co. LLC service providers, who may use cookies to collect information about the users’ visits to those sites. Information collected may include the pages visited, date and time, browser information and/or IP addresses. SHM CO normally makes no attempt to link this information to the users personally, except under circumstances described above. This information is gathered in order to help SHM CO customize and target its advertising to the needs and interests of its end user customers. Should you wish to opt out of this tracking at SHM CO’s advertisings with third party service provider sites, please visit the site of the service provider and apply the same deletion of the cookie as referenced above. Should the user not wish to participate in SHM CO’s service provider-enabled information delivery, the user can opt out from there, or by clicking here.

Users may choose to volunteer personal information (name, e-mail address, phone number, etc.) in order for SHM CO to provide them with services such as brochure and information requests, surveys and contests, site announcements, and special offers at the time of the request or in the future. If the user previously provided his/her e-mail address and no longer wishes to receive e-mail announcements, the user may have his/her name removed from SHM CO’s e-mail list by either by send-ing an e-mail to crm@shalmana.com, or calling the Consumer Affairs, or by sending a regular mail (see contact information below).

Saleh Al Hamad Al Mana Co. LLC does not sell or rent user information to third parties. SHM CO shares users information with its affiliates and dealers, and marketing partners contracted to do business on its behalf (e.g., brochure fulfillment). When the user signs up for certain services and offers on SHM CO’s Website, the names, or other contact information may be shared with any associated third party providing services to SHM CO. Saleh Al Hamad Al Mana Co. LLC will share users’ information in accordance with the privacy policy in effect at the time the information is collected.

If a user’s personal information changes, we will endeavor to facilitate the correction or update of such personal data provided to SHM CO. This can be done by e-mailing crm@shalmana.com or by contacting Saleh Al Hamad Al Mana Co. LLC Consumer Affairs as outlined below.

Saleh Al Hamad Al Mana Co. LLC takes all reasonable precautions to protect its users’ information, both while the information is being transmitted and after it is received.

Furthermore, once the information is received, SHM CO uses security procedures and policies that commensurate with the industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and disclosure. Should you have any questions about the security of our Website, you can send an e-mail to crm@shalmana.com

This Web site contains links to other sites. Please be aware that Saleh Al Hamad Al Mana Co. LLC is not responsible for the privacy practices of such other sites. SHM CO encourages its users to take precautionary measures when leaving its site and urges its users to read the privacy statements of each Web site that collects personal information. This privacy statement applies solely to information collected by this Web site.

SHM CO retains the right to change this privacy policy at any time. SHM CO will display those changes so that users are, at all times, aware of the information collected, how it is used and under which circumstances are disclosed. SHM CO will use, share, and disclose all information in accordance with the privacy policy in effect at the time the information was collected.

Saleh Al Hamad Al Mana Co. LLC may disclose any data, whether personally identifiable or not, to any person performing audit, legal, operational or other similar services for Saleh Al Hamad Al Mana Co. LLC. Whenever possible, we will require any recipient of personal information to enter into a non-disclosure arrangement to ensure the use of the information only for the permitted purpose, and to return or destroy the information when the services are completed.

SHM CO may also disclose any data, whether personally identifiable or not, when required to do so by subpoena, court order, or warrant. Whenever feasible, Saleh Al Hamad Al Mana Co. LLC will notify the effected user by e-mail that such disclosure will or has occurred.

SHM CO may also disclose any data, whether personally identifiable or not, when reasonably deemed necessary to protect the safety of (i) an individual, (ii) the public, or (iii) the security and reliability of Saleh Al Hamad Al Mana Co. LLC and/or its Web site.

Saleh Al Hamad Al Mana Co. LLC does not knowingly allow anyone under the age of 13 to participate in any services offered on its Website, which requires the submission of user information. Should SHM CO learn that a user is under the age of 13 and has submitted user information, SHM CO will opt to deleting that information as promptly as possible.

To contact Saleh Al Hamad Al Mana Co. LLC online you may click on the "Contact" link below. To contact Saleh Al Hamad Al Mana Co. LLC offline you can send mail to:

crm@shalmana.com
Saleh Al Hamad Al Mana Co. LLC
P.O. Box 91Doha, Qatar
Or during business hours +974 4428 3333